Business Description

The Plumbing Doctor, Inc. provides Plumbing services in Falls Church, VA. Call them at 571-281-4658 for more details.

Reviews20
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Mary B
1 review

This was a new toilet install and fix of kitchen faucet. Employee named Nelson came. A little late due to earlier job overrun - which is understandable. We were very impressed with his work and explanation of problem with faucet. Very polite and did not waste any time. Will ask for Nelson when we do the next project as we appreciated his honesty and quality of his work. The total cost was excellent compared to another company we used a few weeks ago, before we were told about this company. Highly recommend this company.<br><i>Completed on Time: B; Staying On Budget: A; Workmanship: A; Overall: A. </i>

Sean Z
1 review

Sean Z
1 review

The know what they're doing. They fixed all my plumbing problems and performed the work on time

Amanda
1 review

The Plumbing Dr. installed a water heater in our home and also cleared out our sewer when it was backing up during a family gathering. The plumber that came was polite, professional and cleaned up his work area when he was finished. I will use The Plumbing Dr. again and recommend them to my friends and family. Thank you! - Falls Church, VA

I. Rooney
1 review

The Plumbing Dr. was great on more than one occasion at my home. Wendy Bennett and her sister Tracy made sure that a plumber was at my home the next business day after I called with my problems. They were fixed, Dr. Charlie and Dr. Geoff help and corrected my leaks. I will call this company again for customer service and workmanship and tell all my neighbors to contact them as well. Thank you for a job well done.

Chris R
1 review

David
1 review

We have a 50 year old home and were a bit concerned when the kitchen sink blocked up. We are sure glad we called The Plumbing Doctor! Dr Luis was honest and professional and answered all our questions. He replaced a corroded pipe section and removed the blockage. With such great service and value we highly recommend The Plumbing Doctor.

Christopher F
1 review

They promised a plumber here at 7:00 am. My wife stayed home from work so she could be here for the duration of the job. By 8:30 am, no one had come or called. So, I called them. They were extremely sorry and promised someone would come back in the afternoon. I came home at 4:00 pm to be there for the 5:00 pm "new" appointment time. I called to get a status and was told he was on the way. By 6:00 pm, I called again and they said he was on the way. By 7:00 pm, I called and they said he was on the way. The plumber finally showed at 7:40 pm. I had a leaky exterior spigot. He went to the main on the inside of the house and immediately determined he would have to cut out the ceiling. I suggested that maybe we look at the spigot first before we decide to spend lots of time, effort, and money removing and replacing a ceiling. We did and he used two wrenches and removed and replaced the spigot. I sure wish they had been more immediate about getting here then they were in thinking that my ceiling would need to be removed. Very disappointed, they did give me a $20 discount though.

Sean Z
1 review

I had a leak in my basement and wanted to get a plumber over right away. I called The plumbing Doctor and within 2 hours they were knocking at my door. What was even better was that I was expecting to replace a pipe and instead all I need was to tighten the nut, which normally gets loose after many years. While they were at my house they checked out my water heater and washing machine hoses to make sure everything was in proper working order. Honest and professional, and reliable is how I would best describe The Plumbing Doctor. 2004-04-13

Catherine S.
1 review

To whom it may concern: I wanted to recommend the services of The Plumbing Doctor to you and any local customers of yours who would be needing plumbing services. For the past twelve years, whenever I have had a need for plumbing repairs, The Plumbing Doctor's services have been prompt, reliable and economical. In fact, I began using their services when I called them after questioning a diagnosis and estimate by another company. Bill Bennett, the President of the company stopped by and quickly fixed the problem for a quarter of the other firm's recommended price. They have reliably served all of my repair needs since then. As a grateful client, I thought I would spread the good news. I feel reassured knowing that there are quality repairmen available, and thought you might also want to know. Sincerely, Catherine S

Elisa G.
1 review

Dear Mr. Bennett: Thank you very much for all the time, effort and hard work The Plumbing Doctor(s) put into making our new tankless hot water heater a success. The installation was a major job, but went smoothly and was expertly accomplished-including the hole that had to be drilled through the stone on the outside of our house. Then, however, we confronted mysteriously erratic hot/cold water. You and your associates came back time and time again, making adjustments. Finally, this week, you spent several hours adjusting and checking. The hot water heater works wonderfully now-your persistence paid off, and we really appreciate your patience and willingness to ensure a quality job, even though it took more effort than we anticipated. Very truly yours, Elisa J. G

Debbie B
1 review

Plumbing Dr., I never write letters after a workman has been to my house, but this time I had to make an exception. We were informed that we had a leak "somewhere" on the service line from the meter to the house. Naturally I got several estimates, thank goodness I got one more from you, because the other two plumbers both said they would have to do some type of drywall damage to fix the problem, which of course that would lead to additional cost to repair the damages caused by the plumbers and naturally more cleanup of dust and upheaval of family routines. Such events occurring during the holiday season with numerous family gatherings planned. Your firm came in with the most direct route to the house, causing no additional costs and more importantly no more messes. To top things off, your firm did the job for way less than your competitors! Your staff was courteous, friendly and very knowledgeable. They came in, did their job, cleaned up after themselves, and even watered my plants they had transplanted! I was especially thankful that they were able to complete the job the way my husband wanted it done! Considering he's very hard on contractors, you came in and did the job just like he wanted. Please pass along my compliments to Bill, Terry, David, Jeff and Alex. Good help is hard to find!

Gloria C
1 review

The Plumbing Doctor staff was great. The dispatchers responded quickly to my call and had someone at my home within 24hours to fix a problem that I have had for several months. The technician that came out was professional, polite, clean and the cost was reasonable. I will use this company again and recommend them to my friends and family. Thanks Again!

Iain L
1 review

Dr Luis was the tonic for our plumbing leak. He was methodical in finding the leak and repairing in. He was also very polite and tidy, and was careful to explain everything he was doing. Coupled with the marvellous Tracy who organized the appointment, I an very impressed with The Plumbing Dr, and would not hesitate to recommend them, and will absolutely use them again should I have a plumbing requirement.

Charles M
1 review

I had a drainage problem and couldn't find a plumbing company locally that wasn't booked. I called The Plumbing Dr. and Dr. Bill was at my home within the hour. My home is one of the older homes in Falls Church, VA that has plumbing pipe running under the concrete slab the home is built on. I was afraid the repair was going to be expensive since the pipes were under the home; however, the repair cost was a lot less than I expected.. Dr. bill somehow cleared the obstruction in the pipes (roots and all) and my drain is now working great. The water drains much faster. I was very impressed with the service, and knowledge of Dr. Bill. I have since become friends with Dr. Bill and can tell you that he is very honest and cares about his customers. I have recommended The Plumbing Doctor to my friends and coworkers.

Kim K
1 review

Sandra H
1 review

Dr. Bill and The Plumbing Dr. staff are great. We had a leak at the supply valve to our toilet. I called and the dispatcher was very helpful in stopping the leak until the plumber could get to our home. Dr. Jeoff was polite, professional, clean, and the rate was very reasonable even coming out the same day we called. We will recommend them to all our friends and family. 2004-03-30

Amanda J
1 review

I was very pleased with the service that The Plumbing Dr. provided. The technician did a great job. Cleaned up after himself and explained the problem to me. We are very happy and will all again! 2004-03-30

Jay
1 review

You sent a team of plumbers to my home on Friday for the first time I have used your firm. The two men did a good job. I appreciate their efficiency, expertise and professionalism. I will call Plumbing Dr. again. Thanks. <br><i>Completed on Time: A; Staying On Budget: A; Workmanship: A; Overall: A. </i> 2004-05-28

Cynthia
1 review

Your company came out and installed a sump pump and new toilet in my home. I was very impressed with the knowledge and professionalism of not only the plumbing technician but the office staff. They were very helpful with getting us in the schedule quickly and understanding the prices of the job that needed to be done. I will most definately call The Plumbing Doctor again and recommend you to my friends, neighbors and family.

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