Verified by Contractor

The Finish Depot
Verified by Contractor

Business Description

The Finish Depot provides Cabinets and Countertops services in Chantilly, VA. Call them at 703-939-7899 for more details.

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Reviews2
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Gwen Varoski
1 reviewfairfax, VA

I hired The Finish Depot to refinish my cabinets back when they were Green Kitchens. I was delighted to find out about refinishing, and was even more excited when I went to their showroom and saw their samples. To be honest, I did get some estimates from their competitors which some of them were significantly more affordable. However, you get what you pay for and the quality just didn't compare. I ended up going ahead and signing the contract with Melody. Yes, The Finish Depot is a family business and everyone is so amazingly kind. They feel more like friends to me now. I was horrified to have stumbled across their one-star review here. I guess everyone has their own opinions, but I am a big fan. I never had any problems with Melody. She receives my emails and replies to them promptly, and she was always able to answer my questions. I had my floors done after my cabinets which required some touch up. I did not have trouble scheduling that either. I also had some custom work done: (12" crown moldings, arch toe kicks, shaker style end panels, valance, 3 glass doors with curved design). Their craftsmanship and finish quality is incomparable. I am very type A, and they did not hesitate to correct anything I pointed out. Everything was installed to perfection. I showed off to all of my friends and two of them had the opportunity to work with Melody and her family. Both are extremely satisfied. My friends and I definitely recommend them to anyone looking to update their kitchen. Thank you Park family!

Josh
1 reviewWashington DC

Working with Picasso Cabinet/Green Kitchens USA/The Finish Depot on the kitchen of our 1920 Wardman townhouse in DC has been very frustrating and disappointing. On the positive side— It’s a family business that’s truly a family business and the daughter, Melody is the main point of contact. When the work is done at your house it’s her father, mother, and brother. In person they’re all quite pleasant. The cabinet refinishing itself is quite good (more later on misplaced knob holes and mis-aligned trim work) and the prices are not unreasonable--unless you agree to some of their suggested onsite changes (all of which were good and we agreed to) but they’re disproportionately pricey (not complaining here, just giving a heads up). The father, who apparently has been doing this forever, has an excellent eye. On the negative side— It’s a family business that’s truly a family business, and the daughter, Melody, is your main point of contact. For literally months now she has promised to deal with problems that are covered under their guarantee plus supplying us with some addition trim we had requested (more on this later) and at this point has basically abandoned us. She doesn’t respond to emails or phone calls in a timely manner. She did tell me that texting was preferred, since that was most convenient for her, but apparently not convenient enough for her to bother to respond. This is doubly frustrating since Melody is the only point of contact in the business. When they painted the drawer faces they didn’t paint the inside of the drawer faces. So they’re gray on the outside, and when you pull them out, they’re brown (the old finish) on the back of the drawer face. There are noticeable gaps in the crown molding they installed and now the caulking they used is drying up and shrinking. We had them redo it once when they were at home and they still couldn’t get the joints to successfully meet. By coincidence, we had two finish carpenters in the house after the installation, both of whom, without prompting, noted that the joints weren’t within industry standards. One of the requests we had of Melody was to supply us with some additional painted molding so that we that we could have an outside finish carpenter redo the crown molding in part of the kitchen. Two of the knob holes on the cabinets are misaligned. There’s (expected) touch-up work that needs to be done. Bottom line, Melody does not know how to run a business and unless they leave your home with everything 100 percent perfect, you’re on your own. Their guarantee and promises mean nothing. I would not recommend Picasso/Green Kitchen/Wall Depot or whatever their name is this month.